Its not true someone crack a joke with you. I never heard about it.
If you specifically talk about Beyluxe, everything possible in Beyluxe. Maybe they offer some sale/discount/buy 1 get 1 free.
Because the management can do anything. Last time Bravo(admin) ShutDown my room because i bounced a Color id from my room.

I mean we dont have ownership rights of our own room. Even they ban me from G rated rooms and i am unable to enter any G rated room also unable to enter in HELP LOBBY

how i communicate with them.
So Beyluxe's Management can do anything/anytime/anywhere on beyluxe. Thats all i know about this software.